Shipping & Returns 

Shipping Policy

Delivery

Delivery of hand-made items will be 1-2 weeks depending on the commission, which will be confirmed when ordering. If you have an occasion coming up and need it sooner just email me

 

Shipping worldwide will be via Royal Mail

Please be advised that buyers are responsible for any customs and import taxes that may apply. Lucy Ganley Studio cannot be held responsible for any delays due to customs.

Packaging

All items are sent out in a brown postal box or envelope which are recycled and recyclable. Eco-friendly paper tape, recycled tissue paper, soy- based ink fragile stamp. Any clear sleeves are vegetable based and compostable.

Return & Exchange Policy

Made to order

As these items are made to order, Lucy Ganley Studio is unable to offer returns or exchange. However if you experience any problems with your order get in touch.

 

Stocked Items

We can provide a 14 day returns policy the buyers is responsible for the return shipping cost.

Email me